Direct Property Inquiries

Connect with Our Property Care Desk

Whether you own a single rural home in France, manage coastal apartments in Spain, or oversee an alpine chalet, our team is ready to discuss walk-through schedules, seasonal transitions, and local trade coordination.

Send an Oversight Inquiry

Please share your property details and specific requirements below. All submissions are reviewed by our residential stewardship team within 24 to 48 business hours.

Corporate Headquarters

For formal postal notices, documentation reviews, or administrative queries, contact our Dutch central office.

Operating Entity Toptlly Mate Mint Care B.V.
KVK Registration 84920193
Headquarters Address Keizersgracht 482, 1016 GD Amsterdam, Netherlands
Direct Desk Email [email protected]
Telephone Desk +31 20 894 3712
Operating Hours Monday – Friday: 09:00 – 17:30 (Central European Time)

Service & Communication Standards

We understand the urgency of managing residential assets from a distance. Here is what you can rely on:

  • Prompt Written Responses: Initial assessments delivered within 1–2 business days.
  • Multilingual Capability: Inquiries handled smoothly in English, French, Dutch, German, and Spanish.
  • Geographic Familiarity: Established regional experience across France, Spain, Portugal, Italy, and Alpine Europe.
  • Data Confidentiality: All property addresses, access codes, and structural reports remain strictly confidential under GDPR standards.

What Happens After You Inquire?

  1. 1
    Preliminary Review: We analyze your residence's location, climate exposure, and mechanical systems.
  2. 2
    Scope Discussion: We clarify inspection frequency, access protocols, and any contractor needs.
  3. 3
    Care Proposal: You receive a transparent, non-binding outline of recommended checks and reporting formats.